Chris Burnett, Volkswagen Group of America, Tom Fornshell, Julian Araujo and Leonel Palacios. Hewlett is proud to announce its two newest Master Volkswagen technicians Leonel Palacios and Julian Araujo. This is not just a fluffy title tied to some years on the job. These highly skilled technicians have undergone widespread training and each have more than a decade of experience working with the Volkswagen brand. Master Volkswagen Technicians undergo extensive hands-on instructor-led training for literally hundreds of hours over a several year period. This training is supplemented with an equal amount of self-study and on-line training. This training culminates in a two day, personally tailored evaluation and training period. After those two days, they spend more time brushing up on their skills and are then required to demonstrate their ability to diagnose and repair actual vehicles in a rigorous two day testing and analysis under direct observation. In other words, the...