While we’ve proudly embraced our role as an essential business during this virus scare - this isn’t business as usual. If you’ve stopped in recently, you’ll quickly notice that we’ve radically changed our customer contact procedures, campus cleaning protocols, and in some cases the physical space we’re operating out of to keep our guests and employees as safe as possible. We are still maintaining full-time hours at all facilities and we’re proud to be providing vital vehicle sales, service, and collision repair to our Central Texas neighbors. People are depending on us. I’m not alone in being grateful for the work that our team members are doing. We’ve received dozens of emails, calls, and other positive feedback from customers on social media thanking our staff for continuing to provide critical vehicle services during this stressful time. Much of the essential work we do cannot be done from home. We’ve implemented a series of preventative health measures for our employees and guests:...

FREE Towing to a Volkswagen Certified Collision Repair Facility. Being a Volkswagen owner has its perks. One of them is NO CHARGE towing to Hewlett Collision Center your Certified Volkswagen Collision Repair Facility (CCRF). Volkswagen, along with your friends at Hewlett VW, want to ensure that your Volkswagen is repaired to pre-accident condition and ready for the road again. When you bring your Volkswagen vehicle to an authorized Volkswagen collision center, rest assured that: It will be repaired by trained technicians. All work will adhere to strict VW repair standards. Genuine VW Parts will be used which are identical to the factory originals. Technicians will follow and maintain all vehicle warranties. Our Technicians will use only tools specifically designed to repair your Volkswagen. For NO CHARGE accident towing, contact 1-800-411-6688 . If you have questions about this NO CHARGE service, please contact the Hewlett VW Service Department at 512-681-3514 or ...

How Banks View Car Loan Applications First and foremost, we hope you and your families are healthy and safe. As we approach what seems like the “downhill side” of the COVID-19 pandemic, many of you, other family members and/or friends may have had their life, job, income, etc. all disrupted. For this newsletter, I wanted to dedicate some time explaining how several, if not most banks and lenders view the auto loan proposals that we send to them. To start, it’s safe to say there’s usually an auto loan to be obtained for most people regardless of their situation. I say “most people” because, sure, it’s difficult in the lending world to make rules that apply to all without stipulations. Let’s look at how a lender might view a loan request if you’ve had disruptions that have resulted in a few late payments. Disclaimer: “Currently past due” and “past due but current” are TWO TOTALLY DIFFERENT things. This first means you are past due now and you owe someone. The second, past due but c...

To our Valued Customers: We want to thank you for your continued support and loyalty over the years. We sincerely appreciate your business and your friendship. As the impact of the coronavirus (COVID-19) continues to increase in our communities we felt it was important to share information with you about the steps we are taking at the dealership to help keep our guests and our employees safe and healthy. Our housekeeping staff has enhanced its cleaning procedures. They are deep cleaning and sanitizing our facilities each evening especially in high touch and high traffic areas. Our custodial staff is busy disinfecting doors, restrooms, furniture, and refreshment areas frequently throughout the day. Our employees are disinfecting their workstations regularly and we have communicated the proper protocol to avoid the spread of germs. Our service techs are wearing gloves, steering wheel and seat covers are being utilized and we are disinfec...

Hewlett Volkswagen is happy to introduce the fastest, easiest and most convenient way to buy a vehicle from the comfort of your own home or office – Express Purchase ! Check out the “ Express Purchase ” tab on the home page of our website. There’s also a 60 sec. video that will show you just how fast buying a car can be.    The Express Purchase process is easy.  Pick the vehicle you would like or configure the one you want. You can swipe to change colors. Decide how you’d like to pay for the car. Cash, conventional loan and lease options are all visible online.  Have a trade-in, no problem. The Express Purchase allows you to input your trade information and receive a cash offer.  Applying for financing is simple and secure. You’ll also have the option to view and select extended service contracts, GAP insurance and/or several other options or accessories.  Of course, if you have questions while going through the process, th...

It says a lot about the culture of our dealership as a whole when the brand you represent recognizes you as one of their top-performing dealers. There are 160+ Volkswagen dealers in our region and only 10 of them are recognized and presented with the Wolfsburg Crest Club Award.   It’s an understatement for me to say how extremely proud I am of our team here at Hewlett Volkswagen.    This year marks the 8 th time Hewlett Volkswagen has received this award in the past 10 years.   The Wolfsburg Crest Club is a total dealership award based on sales volume and customer satisfaction ratings for both sales and service.   Thank you, Team Hewlett Volkswagen, your hard work, dedication to customer satisfaction and true genuine care do not go unnoticed.   Sincerely, John Chauvin,  General Manager

I f you have learned how not to worry, I’m a little jealous. My wife tells me I worry about too much. And she is right; I do worry. But that is part of what contributes to my enthusiasm for control. With all the media attention about the new coronavirus, it is hard not to worry. I won’t rehash all the stories with you; however, I will wash my hands and I will bump elbows with you instead of shaking hands. We will disinfect our customer areas twice a day and we will stay home if we are sick. And I recommend y’all do these things too. That will help me not to worry…too much. Since I have family in central Texas, south Texas, and Houston, I want to be in a place to help them if I’m needed. So, I’m going to take care of my family’s cars. My daughter’s SUV needs an oil change and shocks. My wife’s new Jetta needs an oil change and pollen filter . I’ll top off the fluids, change the wiper blades, and air up the tires. I’ll also look for any obvious safety issues. None of these thing...