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Brett Weldon rejoins Team Hewlett


By Tom Fornshell, Service and Parts Manager

There is a lot of talk about how important family is. It is fundamental to all of us and it is very
important to me. It can either be our foundation or our undoing, a huge support structure or missing altogether… maybe all the above. Any way you have it, it influences the path we take in life. Hewlett Volkswagen is owned and run by an amazing family who teach me about generosity, respect, and caring every day. They make our store feel like home.

Brett Weldon was a Volkswagen service consultant for sixteen years; and ten years with the Hewlett Family.  Good and high performing people in any industry are often lured away to different organizations hoping to capitalize on some of that performance. Such was the case with Brett. Heck, I don’t blame them, Brett is a Rockstar of customer service. Anyone that has had the fortune of dealing with him knows that. So, after a couple years of not so pleasant public perception of the brand, Brett gave in to one of those offers to try something a little different. We did stay in touch through that long year.


Fast forward to today. The Volkswagen brand is back on the mend and headed in a great direction. We’ve got new product, there's more on the way including electric vehicles, and business is good. Since we are growing, and we could add to our staff, Samantha and I called Brett and invited him for dinner and libations. At the end of our conversation and reminiscing, we were rather pleased to hear he would rejoin Team Hewlett, our family. It felt like our son was coming home from a year-long mission trip in another country.

We know a lot of our guests missed Brett as y’all would tell us through surveys, email, and phone calls. With honor and a little excitement, I invite you to help welcome Brett back to our Hewlett Volkswagen family.

Welcome home Brett.
P.S. Brett has a new email address: BrettW@HewlettVW.com

Comments

  1. UnknownJuly 19, 2018 at 1:40 PM

    I typically never comment on Yelp or anything rating system, but I felt compelled to here. My wife and I have purchased 3 vehicles at Hewlet VW and also enjoyed Brett. What a coup for HVW!

    ReplyDelete
  2. UnknownJuly 19, 2018 at 1:41 PM

    *any rating system

    ReplyDelete
  3. SummerJuly 19, 2018 at 1:59 PM

    Hooray! Brett is the best. I'm so pleased he is back.

    ReplyDelete
  4. UnknownJuly 19, 2018 at 2:54 PM

    Hewlett is AMAZING! Brett Weldon represents customer service at its finest. Hewlett will always be my dealership!!

    ReplyDelete
  5. UnknownJuly 19, 2018 at 4:00 PM

    Welcome back Brett!!! You have been missed!!!

    ReplyDelete
  6. UnknownJuly 20, 2018 at 7:52 AM

    Welcome back, Brett. :)

    ReplyDelete
  7. Tony DMay 20, 2019 at 11:47 AM

    I commented on this when Brett first came back but I didn't publish it correctly. I think Brett is a great service adviser and always willing to go the extra mile. I am so glad he came back to Hewlett and I will continue to use Hewlett VW as I have since 2005.

    ReplyDelete
  8. AdminSeptember 9, 2019 at 9:09 AM

    hahaha how ironic... i am a 'Hewlett' by name and i own a '72 VW beetle :-)

    ReplyDelete

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