QUICK OIL CHANGE, A Reality at Hewlett VW with Service Xpress

The Service Xpress Team at Hewlett Volkswagen provides that fast quality service you are looking for. The Team is here to help you get in and out in a timely fashion. No appointment necessary.

Upon arrival, you will be greeted by one of our Service Advisors. They will check you in, answer any questions and get your vehicle service started. While your vehicle is in the shop, 2 certified technicians will work together to complete your service request. Your Advisor will provide you with an update during your visit which will include a complete vehicle report.

This report is important as vehicle owners may not understand and overlook the importance of vehicle services including oil changes, tire rotations and filter replacements Keep in mind that just as we need food, water, or even new shoes, so do our cars. Your vehicle transports you through life and carries precious cargo. It is essential that everyone travels safe.

What can we do in Service Xpress?

Oil and filter change

Tire rotations, repairs, and replacements

Wheel balance

State inspections

Cabin and engine air filter replacements

Fuel filter replacements

Brake fluid flushes

Vehicle battery health checks and replacements

Fluid top offs and tire pressure checks

Diesel AdBlue services

Vehicle multi-point inspections

Complimentary alignment checks

and much more.......

Meet Tyesha Gomez, our Newest Service Xpress Advisor

Tyesha has been with Hewlett Volkswagen for many years starting as our Main Receptionist. She has worked her way to the service department as both Cashier and Concierge. Today, Tyesha is one of our best Service Xpress Advisors. This girl can do it all! She is knowledgeable, friendly and a dedicated team member. She can help you understand your vehicle services and needs, will be the first to step outside and help you air up your tires and top off your vehicle’s fluids. She is an important part of the Hewlett Family, and we are grateful to have her. The next time you are here, stop by and say hello.

We look forward to being able to assist you on your next service visit.

Samantha Gomez, Service Drive Manager

Comments

Latest TDI News

By John Chauvin Welcome to summer! It’s our sincere hope that you’re enjoying this warmer weather for outdoor events, backyard fun and maybe even some well-deserved vacation time with your family. I know in previous newsletters I’ve written about the new and exciting products Volkswagen has or will launch this year. The all new Jetta is a huge hit as VW seemed to find the perfect match for just about everything one could ask for in terms of styling, technology, comfort, roominess and of course making The People First Warranty TWICE as long. The all new Volkswagen Atlas and Tiguan SUV’s continue to set all time sales records and our customers (and us as well) are simply amazed by these two vehicles. I wanted to change the tune a bit and talk Pre-Owned cars, specifically - the VW TDI diesel. As we approach the final months of Volkswagen’s TDI buybacks, the focus has now shifted to the re-sale of those TDI vehicles back into the pre-owned market. In conti

It’s Holiday Road Tripping Time!

Are you planning a road trip for the Holidays? If you answered yes, we would like to invite you to stop by for a FREE, NO CHARGE Winter Pit Stop service. It's super easy and you can stay in your vehicle! We will take care of you right on the Service Drive as soon as you arrive. What does the Winter Pit Stop include? · Checking and adjusting your vehicle’s tire pressures, · Inspecting tire tread wear and conditions, · Performing a battery health test, and · Checking and topping off the oil, washer fluid, and coolant. Why is it important to perform a checkup before Winter? Tires: With the change of ambient temperatures, you can expect a change in your tire pressures. For every 10-degree drop in temperature, the air in your tires decreases by one PSI (pound per square inch). Driving on underinflated or worn tires can be dangerous. If the tire pressures are low this can cause premature wear that can lead to tread separation

Brett Weldon rejoins Team Hewlett

By Tom Fornshell, Service and Parts Manager There is a lot of talk about how important family is. It is fundamental to all of us and it is very important to me. It can either be our foundation or our undoing, a huge support structure or missing altogether… maybe all the above. Any way you have it, it influences the path we take in life. Hewlett Volkswagen is owned and run by an amazing family who teach me about generosity, respect, and caring every day. They make our store feel like home. Brett Weldon was a Volkswagen service consultant for sixteen years; and ten years with the Hewlett Family. Good and high performing people in any industry are often lured away to different organizations hoping to capitalize on some of that performance. Such was the case with Brett. Heck, I don’t blame them, Brett is a Rockstar of customer service. Anyone that has had the fortune of dealing with him knows that. So, after a couple years of not so pleasant public perception of the bran

Search This Blog